Wizard of First Impressions / Paratechnical

Can you speak some geek and spread some cheer?  The Top Floor is looking for a full-time (9-5 M-F) assistant to greet customers, in person and on the phone, and be able to communicate their technical issues proficiently to our technicians.  We’re looking for a fun, organized person who will also manage customer and order data (typing things like U3HQ7LBX2F1 with precision), and provide office support as needed.  Customer service and/or office experience preferred.  Good interpersonal skills, experience with Excel, general PC skills, and sense of humor required.

Excellent communication skills and attention to detail are a must, so our application process is a bit unusual. Do not send us your resume. Instead, write us a short letter (one page or less) describing why you think you would be a good fit for this job. Email your letter to We’ll contact you with further instructions. We look forward to hearing from you!