Support

   The Top Floor offers a complete IT support solution for your entire enterprise.
We provide a number of services to ensure that every level of your IT infrastructure
remain in top shape and up to date.

Business Software Support
   In addition to the common office applications, every organization uses certain
software packages particular to its specific needs and goals.  The Top Floor will
manage these mission critical applications to eliminate downtime and ensure that
they are kept current.

Helpdesk
   With The Top Floor, premium support is always just a phone call away.  Our
multi-platform expertise allows us to assist your users and internal IT staff with
what ever computer-related problems may arise in the office.  

Training
   As both a Certified VUE Testing Center and a Microsoft Certified Solution Provider,
The Top Floor provides enterprise-wide training solutions for your organization.  From
office users, to on-staff technicians, to your IT management department, we offer the
training and certification programs you need to ensure competency and efficiency at
every level of your organization.

Expiration and Renewal Management
   As a value-add service for our premium customers, The Top Floor can take management
of all hardware and software support contract renewals, domain name renewals, and other
IT related subscription and contract based service renewals.  This ensures that all of
your mission critical hardware, software, and subscription services are always in good
standing and saves your management staff valuable time by taking this responsibility off
of their hands.